Subscriptions and Payments

When a subscription is charged and when does it renew ?
Payment is charged to iTunes Account (iOS user) or Google Play Store (android user) at confirmation of purchase. Subscription automatically renews for th...
Thu, 14 Nov, 2019 at 11:26 AM
How do i cancel my subscription?
We're sorry to see you go! You can cancel your subscription pretty easy: iOS and iPhone  go to your iPhone Settings, tap your Apple ID (the section w...
Thu, 14 Nov, 2019 at 11:03 AM
I delete the app, why was I charged?
Subscriptions are linked to your Apple (or Google if you are an android user) Account rather than a given installation of an app on a device. Therefore canc...
Wed, 29 Apr, 2020 at 8:20 PM
I thought i would have free trial - why was I charged?
Free trials are available once per user, so if you have previously used a free trial, your subscription starts automatically. 
Mon, 11 Nov, 2019 at 3:06 PM
How do I request a refund?
IPhone Like your subscription, refunds are handled and decided exclusively by Apple via Please note that when you sign up for a ...
Thu, 14 Nov, 2019 at 11:37 AM
Can you cancel my subscription for me?
Sorry, but we can't cancel your subscription for privacy and security reasons. The subscription is linked to your Apple - or Google for android u...
Thu, 14 Nov, 2019 at 11:29 AM
I've paid a subscription, why it says "payment failed"?
All payments are handled exclusively by Apple and Google, so when you tap the "start now" button, our app calls the Apple (or Google if you are on...
Mon, 2 Dec, 2019 at 12:55 PM